On this web page you will find info about order processing, payment, delivery and return, recommendations for the care of Mixed Media and Encaustic paintings.
Ordering
Choose the artwork.
Send a request (button Send request) for painting you like, specifying contact information.
I`ll contact you.
We clarify the details: delivery terms and costs, sending the certificate of authenticity, packaging, payment terms, deadlines.
After order confirmation and 100% payment I ship the artwork to you.
Payment
After order confirmation, you make a 100% payment. It is possible to pay using various payment systems or by bank details.
Packing
Depending on the painting, it can be packed in a flat envelope or a cardboard multi-layer pack or roll.
With packing I try to solve two problems: good protection so that the artwork delivers in safety, and a minimum weight. As everyone knows - the heavier package, the more expensive the delivery.
In a package I put the Certificate of Authenticity including description and care instructions. Also I put a gift - author's postcard.
Delivery
Worldwide! The order is carefully packed and shipped within 5-10 working days after payment.
The delivery time depends on the preparation period of the accompanying documents and the requirements of the shipping company.
The cost of delivery is calculated individually depending on the location and the chosen delivery method.
Returns
Pictures of paintings are presented in high quality, without filters and retouching, allowing you to see the artwork before ordering.
Additional photos (fragments, back side, etc.) can also be sent on your request. In the description you can find the dimensions, materials. Care instructions see below.
If you still decide to return the painting, you can do it within 2 weeks after receiving the parcel. The artwork must be returned in its original condition without damage, packed in the same way as when you received it.
Please note that the buyer is responsible for return shipping costs. The refund after I get the painting back.
CARE INSTRUCTIONS
On this web page you will find info about order processing, payment, delivery and return, recommendations for the care of Mixed Media and Encaustic paintings.
Mixed Media artworks
Do not use household chemicals to clean the surface.
Wipe the painting with a dry or slightly damp cloth.
Avoid direct sunlight.
Keep with love.
Encaustic artworks
The encaustic artworks can eventually become matte. In order to restore their shine, they can be periodically polished with a non-fleecy cloth, suede or hand.
The melting point of the wax medium is more than 85 degrees Celsius, so the work is not afraid of normal temperatures, even heat.
Do not place near heating devices and near fire.
Avoid mechanical damage.
Do not use household chemicals to clean the surface.
Wipe the painting with a dry or slightly damp cloth.
Avoid direct sunlight.
Keep with love.
CONTACT
On this web page you will find info about order processing, payment, delivery and return, recommendations for the care of Mixed Media and Encaustic paintings.